Customer Service

We will be happy to answer any questions you have about our products. You may want to know more about materials, colors, size or even have questions regarding an order you have already placed. We will do our best to keep you informed in a timely manner. Our policy is to answer your questions within 24 hours of the next business day. Please email

Shipping Information
All items are shipped in approximately 3 to 5 business days unless otherwise noted. Our standard shipping is USPS First Class Mail. We can overnight, 2nd day, or 3rd day your order. If you desire any specialty shipping, please email to find out rates and make arrangements.

Our Guarantee
We value our relationship with you and assure your satisfaction. Our commitment to you is that you may return any unused item in their original condition within seven days of receipt for a refund, credit or exchange (minus shipping & handling). If, however, an item is damaged in route to you, we will issue a “call tag” to have the damaged item(s) picked up and will send you a replacement.

Payment Options
We wish to make paying as easy as possible. PayPal is one of the most trusted names in online shopping, and you can now pay for your order with us by using their secure technology, even if you don't already have an account with them. If you prefer, you may also mail us a Cashiers Check or Money Order. However, we cannot process your order until we have received your Cashiers Check or Money Order for the total amount of the sale, including shipping charges and any applicable sales tax (MO residents add 6.6%).

 
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http://www.jesse-trees.com
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